Greater Valley School (hereinafter referred to as “we,” “our,” “us,” or “the School”) is a CBSE-affiliated school in India.
We are committed to protecting the privacy and personal information of our students, parents/guardians, staff and website users. This Privacy Policy explains how we collect, use, process, store and disclose personal information when you use our school website and/or log in to our ERP system.
By using our school website or logging into our ERP system, you acknowledge that you have read and understood this Privacy Policy.
1. Collection of Personal Information
We may collect various types of personal information from you, including, but not limited to:
- Name
- Contact information, including email address, phone number and address
- Student identification details
- Student photographs
- Academic records and progress
- Attendance and enrolment information
- Information required for ERP-related services and school administration
- Information voluntarily provided by parents/guardians, students or other authorised users
2. Information Provided by You
Information provided by you may be treated as personal information and may be used, retained and protected in accordance with applicable laws and regulations.
We may request additional information where reasonably necessary to provide school-related services, communicate important notices, administer the ERP system, or improve our services.
We may also provide relevant information, required notices and, where applicable, promotional or marketing communications.
3. Use of Personal Information
We may use personal information for the following purposes:
- Providing access to our ERP system and related services
- Managing student enrolment, attendance and academic progress
- Communicating with parents/guardians and students
- Processing payments and invoices
- Maintaining school records
- Ensuring the safety and security of students, staff and school premises
- Improving our website, ERP system and related services
- Internal record-keeping and administrative purposes
- Providing information and notices relating to school activities and services
- Sending promotional or marketing communications, where applicable, with appropriate opt-out options
We may also use information in an aggregated or appropriately anonymised form to understand service usage, analyse trends and improve the functionality and user experience of our website and ERP system.
Where appropriate, information may be used to provide personalised content, communications and services relevant to students, parents/guardians and other authorised users.
4. Automatic Information Collection
Our website and ERP system may automatically collect certain technical information when you access or use our services.
Such information may include:
- Internet Protocol (IP) address
- Login information
- Email address
- Browser type and version
- Operating system and platform
- Device and connection information
- Website and system usage information
- Course or learning-related history, where applicable
We may also use software tools or similar technologies to collect information about website or system usage, including:
- Page response times
- Download errors
- Duration of visits
- Page interactions
- Scrolling, clicks and mouse movements
- Navigation and browsing patterns
Such information may be used to maintain, secure and improve our website and ERP services.
5. Sharing of Information
We may share personal information with authorised third-party service providers, contractors or data processors who work on behalf of the School to provide services, maintain our systems, communicate with users or support our school operations.
Such service providers are expected to maintain the confidentiality and security of personal information and may use the information only for authorised purposes.
We may also use information in aggregated, statistical or non-personally identifiable form for research, statistical analysis, service improvement and business intelligence purposes.
Employees, contractors and data processors who have access to personal information are expected to maintain the confidentiality and security of such information.
We may disclose personal information where required or permitted by applicable law, legal process or where such disclosure is reasonably necessary to protect the rights, property or safety of the School, its users or the public.
6. Student Photographs
Student photographs may be processed and used for legitimate school-related purposes, including:
- School yearbooks and official publications
- School newsletters and reports
- Display on the School’s official website
- School’s official social media platforms
- School events and activities
- Promotional materials relating to school events and activities
Where consent or any other specific authorisation is required under applicable law or school policy, the School will follow the applicable requirements.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, understand website usage and support certain website functionalities.
You may adjust your browser settings to disable or restrict cookies. However, doing so may affect the availability or functionality of certain features of our website.
8. Security
We take reasonable security measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
We endeavour to follow applicable security requirements and maintain appropriate safeguards for the information provided to us.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
9. Retention of Data
We may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected or processed, or as required for legitimate administrative, legal, regulatory or business purposes.
The period of retention may vary depending upon the nature of the information and the purpose for which it is maintained.
10. Consent
Where consent is required, we may obtain consent for the collection, use, storage, processing or sharing of personal information.
Subject to applicable law, personal information may be processed for legitimate school, administrative, educational, operational, safety and communication purposes.
Where applicable, users may withdraw consent for specific uses of their personal information. Withdrawal of consent may not affect processing that is otherwise permitted or required by law.
11. Your Rights
Subject to applicable laws and the circumstances of the processing, you may have the right to:
- Request access to personal information held by us
- Request correction or updating of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent for certain uses of personal information
- Raise questions or concerns regarding the processing of your personal information
To exercise these rights or raise a privacy-related concern, please contact the School using the contact details provided below.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or applicable legal requirements.
Any updated version of this Privacy Policy will be published on our website, together with the applicable effective date.
13. Contact Information
If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
